Engaging the Ragamuffins

I just finished reading the book Under the Overpass by Mike Yankoski about his journey with Sam Purvis living with the homeless in America.

This is a very compelling book!  If you are a Christian, then this will challenge you to your innermost core.  It speaks to the very heart of the final verses of Matthew 25:

35 For I was hungry and you gave me something to eat, I was thirsty and you gave me something to drink, I was a stranger and you invited me in, 36 I needed clothes and you clothed me, I was sick and you looked after me, I was in prison and you came to visit me.’ BibleGateway

Mike and Sam allow us to lift the cover that we use to ignore the homeless world and peer inside for all of its sadness and despair.

There is still so much to be done, and with the recent downturn in the economy over the last 5-6 years, there are more folks homeless than ever before.  I grieve with them.

Consider picking up a copy of the book and reading their story.

Here is some of it in video form below:

Memorial Day is a day of remembrance

Memorial Day was a day set aside to remember those who died in service for this country.

This is necessary, that we look back, and remember those who made it possible for us to blog, own businesses, own computers, own cars and simply live in the most free country in the history of the world.

Memorial Day

Who do you remember this Memorial Day?

And yes, I have already had a hamburger and a hot dog, and I will have one again.  Isn’t it great!

We have that freedom because of the men and women who served this country to preserve the freedoms we have.

Let us remember them!

There are others who serve this country and served us.  I think about both of my grandpas.  I also think about police and firefighters.

Grandpas

One of my grandpas had a farm we went to every year.  We awoke somewhere between 5:30 and 6:00 in the morning and didn’t care!  He was usually on his CB radio.

After breakfast, we usually fired up the tractor and went to the pond to fish.  Can you imagine little boys fishing for hours?  We did, even if my brother had to walk around the pond some to stay moving.

When we got back, my grandpa would “clean” the fish and fry it along with hushpuppies for lunch.  That was usually by 10:30 am or so.  Life on the farm was different.

We did whatever in the afternoon, and there was plenty to do on a farm.  Everything form playing with the dogs to exploring the farm.

Usually, we went to my other grandpa the next week.  He lived in a small town in rural Arkansas, not on a farm, but not far from many of the farms.  He had an usually car with blue interior.  I remember that.

We usually got around a little later at his house (no 5:30 am wake up calls!).  We went to the post office and then the local general store where we visited with the other men in the town.  Sometimes, we would go to the Senior Citizen’s Center.

Oh, and the stories.  That is how we went to bed.  He told us stories.  Yes, he told us stories!

. . . . Just remembering those men.

Fire and Police

On 9/11, they were the ones who were risking their lives when we were attacked on our soil.  The NYPD and the FDNY were heroes.  They helped get as many as they could to safety, without regard to their own lives in one of the most egregious actions to have ever happened in America.

However, I think we take them for granted.  They protect us, and they serve us.  Many, like Hank Nava, a Fort Worth Police officer, have given their lives in service for the community.

My friend Larry was a police officer before he became a Pastor.  However, he continues to serve his fellow officers as a volunteer chaplain for his local police and fire stations.  Well done my friend!

Question

So, here’s my question.  Who are you remembering this Memorial Day?  Feel free to tell us in the comment box below!

Photo source:  Eric Henderson

Five Jobs Everyone Should Have

Call centre worker

My mom has told me, on more than one occasion, that as she looked back to her career, every job she had prepared her for the next position she held.  For instance, she was an insurance agent for a while, selling insurance plans for cancer.  That experience, and knowledge, led her to a job filing insurance at the local hospital, and later, a doctor’s office.

There is much wisdom in her words.  I can see the same thing in my own series of jobs.  Another advantage is about the things your learn in life as well as a new skill that helps you get the next job.

Looking back in my own job career, I believe there are five jobs that will help you gain perspective in life, work and skills.

The only reality show on TV that I really care about is Undercover Boss.  These CEO’s and bosses get to go work on the front lines with their employees and see the challenges they face and the remarkable resilience they have overcome them.  It is really an eye-opener for them.  I’m sure if you asked them, they would tell you that all bosses should do the same.  That is why I always respect bosses more who have a first-hand understanding of what their employees are doing.

1.  Sales/Car Sales

Have you ever sold for commission?  It might not be your strong-suit, but it is a good experience to have.  The bottom line is that businesses have to have salespeople to increase revenue.  Recently, I was listening to a venture capitalist explain that in start-ups, everyone has to wear the sales-hat.

The other advantage is learning to receive compensation based on your work.  This is the plight of small businesses all the time.  In the regular job world, we are used to getting a set wage or salary for our work, regardless of how well we do or do not do, or if we sell something this week.  Often, our evaluation changes our wage one way or the other, but it is not a true reflection of the quality or quantity of our work.

If you’ve ever worked a sales job, you appreciate consistency!

2.  Manual Labor/Manufacturing

I’ve helped clean up a chicken factory from 10 pm until 6 am.  I decided that wasn’t for me!  However, I’ve had some other manual labor jobs that I enjoyed and could do fairly well when I was younger.  I have mowed lawns, delivered furniture, delivered snacks for vending machines, worked in a warehouse, etc.  It was very hard work!  And, you can’t be dumb.

Safety is always an issue with manual labor jobs, and mostly, these folks don’t get paid near enough for the work and the risk they take doing the work.  Someone has to do this work, and very rarely are they appreciated by their bosses.  If only their bosses. . . . never mind.

3.  Food Service

This is one of the most ultimate examples of customer service.  People are extremely particular about their food.  It’s understandable because they are ingesting it in to their bodies.  They can get sick if it isn’t cooked thoroughly.  Customers also, sometimes, make impossible demands of food service employees.

4.  Retail

Retail is another example of extreme customer service.  When I worked in retail, I could always tell if my customer had worked in retail before or not.  They were usually a little more patient, and treated us with respect.  Those that had not worked in retail, often, acted as if they were above you.  They felt, somehow, that they had the right to be rude, crude or any other type of behavior towards us that they wanted to. Work in retail, and you will treat people in retail better.

5.  Customer Service Call Center

Many jobs have the skill of customer service, but a call center is its own unique experience.  It will change how you speak and act when you call in to a call center.  Most of the time, these folks know more about your account than you do.  They are often overworked and underpaid like most Americans.  They get a tremendous amount of customer anger.  They try to help customers, but often the customer will simply complain, whine and just yell at them.

Each call center is different, and I can only relate to the one that I have worked in.  However, it will, undoubtedly, change how I act and speak to a representative when I call in the future.

Oh yeah, some of the smartest people I have ever met have worked in some of these jobs.

What job experience have you had that learned from?  Is it different?

Add jobs you would consider important learning experiences below!

Thanks.

photo credit: alanclarkdesign’s photostream

Five things I learned while climbing Pinnacle Mountain

Lake Maumelle at sunset, from Pinnacle Mountain

Last Thursday (August 26, 2010), I did something I would not have believed I could do just six months ago. My high school friend Marvin invited me to go “hike” up Pinnacle Mountain in West Little Rock (AR).

Hike is a relative term.

It was more like “climb.” Sure, we took a trail, but at a certain point, it was all rock and the trail became a yellow line painted on the rocks to help guide the weary hiker to the top of the mountain.

Pinnacle Mountain is a part of the Ouachita Mountains, just south of the Arkansas River. It is not very high, but it provides a great exercise experience.

This experience was hard, and I learned a few lessons along the way.

1. “One foot in front of another”

My friend Marvin kept saying that phrase. I stopped a lot. A lot! But, I kept going. Marvin kept telling me, “just put one foot in front of another.” My pace was slow, but it kept moving. Sometimes, when the obstacle seems too much, we have to “put one foot in front of another.”

2. We all need someone to challenge, or stretch us

This is true in life, in exercise or in business. It is even true in our spiritual life. Marvin stretched me that day. He kept pulling me, kept encouraging me. He was so motivational to me that I asked him if had ever thought about being a personal trainer!

3. Success breeds confidence

Sometimes we have to have some success. The harder the obstacle, the greater the success! When we find that we can accomplish something we did not think possible, it gives us confidence. At least it did me! Does success give you confidence?

4. Faster is not always better

In the city, we sometimes think that things are much better when they are moving at break-neck speed. When we get into nature, we find things slow down. Taking a hike, going fishing, making a trip to the deer stand, and other types of activities that get us away from the “hustle and bustle of life” (I know it’s cliche) and in a natural setting will help us forget about certain stressors and give us a chance to just relax and enjoy God’s beauty.

5. Mind over body

Sometimes, we need for our minds to overcome our bodies. That is one of the greatest lessons of the ultimate exercise test. I was weary. I was tired. I was exhausted! My body said to stop. My body said to go back. Through the help of my friend Marvin, my mind began to say “keep going!”

Marathon runners, tri-athletes and other extreme endurance sports understand and know this.
Now, some of these lessons I already knew, in my mind. However, I learned them anew in a different way. This was a good kind of experience for me, and I am glad I completed the task!

Find a mountain to climb, and learn something new!

top of pinnacle mtn

Proof I made it to the top!

Photo Credit: photogg19